Shipping Policy

Our Factory-Direct Promise
    To provide the freshest, highest-loft down products at a fraction of retail prices, we ship all orders directly from our manufacturing facility. This ensures your duvet or pillow hasn't been sitting compressed in a third-party warehouse for months.

        Order Processing: 1-2 business days.

        Shipping Times: >     * USA & Canada: 7–14 business days.

            UK & Europe: 8–15 business days.

            Rest of World: 10–20 business days.

        Tracking: Once your order is dispatched, you will receive an email with a tracking number to monitor your delivery in real-time.

        Customs & Duties: As we ship factory-direct, international customers are responsible for any applicable customs fees, though we strive to minimize these through efficient logistics.

2. 60-Day Return & Refund

60-Night Risk-Free Sleep Trial

    Love It or Your Money Back
    We believe the only way to truly test a premium down product is to sleep on it. That’s why we offer a 60-Night Risk-Free Sleep Trial.

    How It Works:

        Sleep on it: Take up to 60 nights to experience the loft and breathability of our products.

        Not for you? If you’re not 100% satisfied, simply contact us at [support@guvarshop.com] within 60 days of delivery.

        Easy Returns: We will provide instructions for the return. To be eligible for a full refund, items must be returned in their original packaging and free of any permanent damage or stains.

    Refund Process:

        Once we receive and inspect your return, your refund will be processed to your original payment method within 5-7 business days.

        Return Shipping: For our 60-day trial, return shipping costs are covered by the customer unless the product arrived with a manufacturing defect.

    Warranty:
    Beyond the 60-day trial, we offer a 1-year limited warranty against manufacturing defects (such as leaking down or shifting baffles).